We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Saying goodbye to your feline companion is one of the most difficult decisions you will ever have to make. At Briarwood Animal Hospital, we can help you through the decision to say goodbye and help you through the grieving process.
When should I consider euthanasia?
In veterinary medicine, we have been granted the gift to end out pet’s suffering in a peaceful manner. Deciding when to say goodbye is something that must take into account many factors, including your cat’s quality of life. If you have any concerns about euthanasia, please contact your veterinarian so you may work together during this difficult time.
What happens during euthanasia?
At Briarwood Animal Hospital when you decide it is time to say goodbye to your friend, you and your companions will be placed in a private exam room. You will have the option of staying with your pet when they are euthanized. An intravenous catheter is placed in your pet’s leg and a potent anesthetic is injected into your pet. You will have the option to have your pet’s remains returned to you as well as choose memorial products such as paw-prints.
Do you do house calls?
At Briarwood, we do not offer house calls for euthanasia. If home euthanasia is the only option, we will help you find that resource.
Can you stay with your cat during euthanasia?
Staying with your cat during euthanasia is a very personal decision. We allow you to choose whether or not you would like to be present.
What is the cost of at home or clinic euthanasia?
The cost for euthanasia varies depending on whether or not you wish for your cat’s remains to be returned to you, or if you would like any memorial products such as special urns, jewellery or a paw/nose print. Please contact the clinic for a more personalized estimate.
Do you offer pet bereavement support service?
The OVC Pet Loss Support Line (email: email@example.com; phone: 519-824-4120 ext 53694) can be reached to help grieving pet parents cope with the loss of their furry companions.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-664-4888. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. We are still OPEN with the following hours: Monday to Friday 8 am - 4 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Briarwood Animal Hospital