Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Both the trip and visit to the veterinary clinic can be very stressful and overwhelming for our feline companions. We are taking them out of their routine and out of their home. There are many things owners can do to decrease the stress and help with the unknowns to make the visit a more enjoyable one for our animals.
It is recommended to transport your feline in a carrier for the trip. It provides the animal with a safe and secure location. Prior to leaving for the veterinary office, keep the carrier out in a safe space at home so the cat can acclimatize to it. As well, placing a towel or blanket in the carrier that smells like home, along with treats, can help our animals feel more comfortable. A pheromone spray in the carrier, such as Feliway, can also be used prior to travel to decrease stress and help to calm our feline friends.
If the cat is extremely stressed for veterinary visits and the owner and veterinary staff are aware of this, an anti-anxiety or sedative medication can be prescribed prior to the visit to help. This can help keep the cat calm before the stressful travel even occurs.
The most effective way to decrease cat’s anxiety and stress related to veterinary visits are for the owners and veterinary staff to remain calm and relaxed during the visit and speak in calm, soothing voices. Reassure your feline friends with pets and lots of love.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905-664-4888. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 4:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Briarwood Animal Hospital