Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Travelling with our animals can be a stressful time if thought and care is not placed into making it a positive experience. Trips, whether being only 20 minutes or a couple of hours, should be planned and thought out days prior to travel.
For dogs, we want to teach them to travel well when they are young. This way, a more positive experience can be made from the start, and future travels will not be as stressful. Appropriate restraint cannot be emphasized enough with travel. For small dogs, a carrier should be used. Prior to travel, it can be kept around the house as an area where they can sleep, eat, and feel comfortable in. While driving, the carrier should be placed on the floor behind the passenger seat. For larger dogs there are commercial canine seatbelts which are available; as well, a crate or cage set up in the trunk of the vehicle is a great alternative. Dogs love to look out the windows while driving; it can provide them with great stimulation as well as make the trip a more positive experience. It is important to remember the safety of our beloved animals when it comes to windows. They can be rolled down but only small enough so that they cannot stick their heads out of it. This helps protect our animals from flying debris from the road, accidental closing of the window, and prevent any escaping.
Cats are usually considered to be “home-bodies”; they aren’t always receptive to new environments. Just as with dogs, it’s important to help our cats get used to their carrier prior to the trip. Keeping it out for them at home to relax in and keeping a towel or shirt that smells like home can help them feel more comfortable. Keep the carrier on the ground behind the passenger seat while travelling in the car to ensure their safety.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905-664-4888. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm - Saturday & Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Briarwood Animal Hospital